Refund Policy
Our policy regarding refunds, cancellations, and service agreements.
Refunds by project stage
Development not started
100%
of the advance payment is refunded.
Started, nothing delivered
50%
of the advance payment is refunded.
Started, deliverables provided
No refund
is issued once deliverables have been provided.
01
Cancellation of project
If a project is cancelled, the refund depends on the development status of the project.
Development has not started
100% of the advance payment will be refunded.
Started, no deliverables provided
50% of the advance payment will be refunded.
Started, deliverables provided
No refund will be issued.
02
Deductible expenses
Any expenses NibbleX has incurred on the Client's behalf, such as third-party assets (for example servers, SSL certificates, images and videos), are deducted from the refund amount.
Questions about a refund?
To cancel a project or ask about a refund, email us with your project details.